In this engaging interview, Tony and Karan Anand from Hnry.com.auexplore the world of sole traders in Australia, discussing their confidence levels, business structures, and the impact of current global events. They share practical tips for sole traders to manage their finances effectively, adapt to technological changes like AI, and navigate economic uncertainties.
In this episode, Dr. Matthew Warden, Chief Medical Officer and Psychiatrist, discusses the importance of sleep for health and productivity, especially for business professionals. Topics include optimal sleep duration, sleep hygiene tips, the impact of sleep on mental and physical health, and practical advice for prioritising sleep. Takeaways Most adults need 7-9 hours of sleep…
In this podcast episode, Tony and Professor David Castle discuss the significant impact of small changes in exercise on health and longevity. They explore how even minimal physical activity can reduce the risk of early death and improve overall well-being. The conversation emphasises the importance of integrating exercise into daily routines, the benefits of a…
In this engaging conversation, Tony and Jonty Hardy discuss the dynamics of running a family business, Design Street, and the impact of generative AI on the creative industries.
They explore the importance of maintaining a human touch in creative work, how to avoid creative slop and the challenges posed by AI in the creative space and share valuable tips for aspiring entrepreneurs.
Jonty emphasizes the significance of understanding one’s business, knowing customers, and building a strong team to navigate the evolving landscape of creativity and technology.
In this episode, Kris Cranfield discusses the importance of IT for small and medium-sized businesses, emphasising the need for reliable backup systems and the challenges of running a business.
Many small businesses neglect proper data backups, leading to potential data loss.
Louise discovered that the big 4 pay lip service to mental health.
In this conversation, Tony and Alan Stevens delve into the nuances of non-verbal communication and its significance in understanding mental health.
In this podcast Tony speaks with junior lawyer Isabel Ayoub about the critical issue of mental health in the legal profession.
Tony Skinner and Mitzi from Clarity Healthcare discuss the importance of mental health awareness, emphasizing that mental health encompasses more than just mental well-being but also includes connections, rest, purpose, and technology.
Customer service isn’t just about solving problems anymore. It’s about valuing experiences, empowering staff, and building real connection in a world where loyalty is harder than ever to earn.
In my conversation with Adriana, we unpack:
Why empathy and accountability are no longer optional
How empowering staff changes the customer experience
What motivates customer choices today
And where AI fits into the future of service delivery
If you’ve noticed service slipping in recent years—or you’re looking for ways to strengthen customer loyalty—this is worth a listen.
